Bournemouth University

Microsoft Windows Live - Email

Bournemouth University student email is brought to you by Microsoft's Live@edu Facility. It enables the University to provide you (the Student) with Windows Live™ IDs and give a University email address (ie @bournemouth.ac.uk) Here are some of the benefits:

  • an email address for life
  • 10GB mail space
  • a calendar for scheduling yourself.

For more information please see the Windows Live team blog.

Your email address, along with your user account, is provided to you at the beginning of your University course. Your mail address will be on the lines of username@bournemouth.ac.uk.

It is the user's responsibility to ensure that the mail system is used in an acceptable manner as laid down in the University Rules for students and the JANET Acceptable Use Policy.

Access

The first time you access your email using Office365 you will need to provide some information. Follow the instructions on screen. You only need to do this once. The web address is outlook.com/bournemouth.ac.uk or you can go to Log-in Services on the Student Portal and click 'BU web mail' in the menu. Your Office365 password is linked with your login here at the University. When you log in at the University you will have to change your login password - and this will change your Office365 password at the same time.

Attachments

Email is an open service and, as such, attracts a lot of attention from spammers, hoaxers and malicious attacks. Please be very careful when opening email, especially those containing an attachment. Email containing an attachment should have some explanation as to its nature, if it doesn't it is best to delete the email without opening it. Likewise any email you send should comply with this.

There is a limit of 20Mb attachment per email on outgoing and incoming email.

Mailbox over limit

You will get a warning message if and when your Inbox reaches 9.67GB full. You will not be able to send any more emails. Please check the following to free up some space:

  • mail in your 'Deleted Items' folder has been removed
  • for mail in your Sent Items could be deleted
  • you may have an email(s) with a large attachment(s). Save the attachment to your H drive or on a media stick. Then delete the attachment from the email - use a right mouse click and select Delete or Remove Attachment.

Remember

Use this link if you want to log or track a job or contact the IT Service Desk (24/7) on 01202 965515.

BU Email on your device


iPhone, iPod and iPad


To add Bournemouth University e-mails to an iPad or iPhone, follow the below instructions.
PLEASE REMAIN PATIENT as these settings can sometimes take a few minutes to verify at the end of the process.

  • If this is the first e-mail account on your iPhone, tap Mail. Otherwise, tap Settings > Mail, Contacts, Calendars > Add Account.
  • Tap Microsoft Exchange.
  • Tap in the E-mail box and enter your full e-mail address (for example <username>@bournemouth.ac.uk). 
  • Then enter your password and a description of the account, e.g. BU email.
  • Tap Next on the upper right corner of the screen.
  • Tap in the email box and enter your full email address.
  • Tap in the "Server" box and clear any text that is already there.
  • Then enter: m.outlook.com and tap "Next"
  • In the Domain field enter "Student"
  • Tap in the "Username" box and enter your full email address again
  • Tap in the "Password" box and enter your password
  • Tap "Next" on the upper right corner of the screen
  • Choose the type of information you want to sycnhronize. By default, Mail, Contacts, Calendars and Reminders are all turned on. To turn off synchronization tap to OFF.
  • Tap "Save" on the upper right corner of the screen
  • If you're prompted to create a new passcode, tap "Continue" and enter a passcode. You'll need to enter the passcode twice.

REMEMBER:
If you change your student password to access your account or myBU you will have to change the password on your iPhone or iPad.
By default the Mail app only downloads the last 3 days worth of emails. This can be changed in the mail settings. 
Please note:
As operating systems evolve and update, the location of some of the settings mentioned may change. In this case please contact your service provider or consult with the IT Services Helpdesk on 01202965515

Android Phones


To add Bournemouth University e-mails to an Android device, follow the below instructions.
PLEASE REMAIN PATIENT as these settings can sometimes take a few minutes to verify at the end of the process.

  • Select the non Gmail e-mail client and click the option to add an account.
  • We suggest you set up your email manually. To do this, tap Manual setup and then then select Microsoft Exchange. (Some devices might give you a list of account types to choose from as soon as you launch the email application for the first time).
  • If prompted for domain\username, please enter this as: e.g. student\i1234567@bournemouth.ac.uk
  • Other information should be entered as follows:
    User name - use your full University email address, e.g. 
    i1234567@bournemouth.ac.uk
    Password - your normal BU password (that you use to log on to networked PCs on Campus, myBU etc.)
    Domain - if prompted to enter a domain, this should be: student
    Server - m.outlook.com

REMEMBER: if you change your student password to access your account or myBU you will have to change the password on your device.
Please note: As operating systems evolve and update, the location of some of the settings mentioned may change. In this case please contact your service provider or consult with the IT Services Helpdesk on 01202965515

Window Phones


To add Bournemouth University e-mails to a Windows based device, follow the below instructions.
PLEASE REMAIN PATIENT as these settings can sometimes take a few minutes to verify at the end of the process.

  • Swipe to the app menu
  • Open settings - "Email and Accounts" - add an account - advanced setup
  • Select "Next"
  • Select "Exchange Activesync"
  • Enter domain - student
  • Server - m.outlook.com
  • Make sure the Server requires encrypted (SSL) connection is ticked
  • Then click sign in
  • Account should say "Attention required"
  • Tap on "Account"
  • Add "@bournemouth.ac.uk" after <username>
  • Click "Save"
  • The account should start synchronising

REMEMBER: if you change your student password to access your account or myBU you will have to change the password on your device.
Please note: As operating systems evolve and update, the location of some of the settings mentioned may change. In this case please contact your service provider or consult with the IT Services Helpdesk on 01202965515.